What Our Customers Are Saying
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JIM MOON, Prosser, WA
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The Horn Rapids RV team provides outstanding customer service. Everyone has been amazing.
Linda Hammond, Sunnyside, WA -
Friendly and efficient staff. Heather was very helpful and personable. Service was completed promptly without having our RV for months. Thank you so much. I will highly recommend Horn Rapids RV Service to our RV friends.
Robert Mancillas, Pasco, WA -
Another excellent experience of the highest quality service by friendly office staff and shop mechanics, and even a little self effacing humor by all involved, welcomed by me, an appreciative customer. A great business.
Terry Lawhead, waitsburg, WA -
You have excellent staff and outstanding customer service! Thank you
Terry Lawhead, waitsburg, WA -
The Staff at Horn Rapids were willing to take on a tough repair and worked with me throughout the process so that there were no surprises. They delivered on what they said they would and beat their estimated time frame.
-Anonymous -
I had them remove old generac generator and installed a new Onan 5500 generator which custom frame work for new generator. Also had RV winterized and installed 2 new house batteries. Overall customer and workmanship service was awesome. I will definitely return when I need more work done.
David Pardini, Richland, WA -
i recently had a season ending problem with my motor home. I the staff was very friendly and helpful and expecting a large problem, they narrowed it down to the simplest of fixes and had me on the road in no time. I am so grateful they are close by and treat you so personally. I feel I have met new friends I can count on that are willing to stop what they are doing and lend a hand. Thanks for your friendly service.
-Anonymous -
My experience was absolutely outstanding! From the time I inquired about a service appointment to the time I picked up my 5th wheel, owner Jim Godfrey promptly provided information and on going communication as the service progressed. Everything was completed in a very timely manner and to my complete satisfaction. I have and will continue to recommend Horn Rapids RV Service and Sales to anyone with a RV.
Obie Amacker, Richland, WA
We were completely pleased with our recent purchase of a mini max trailer from Horn Rapids RV. Brenda Godfrey was our sales person, she greeted us and treated us like family. We explained what our concerns were and she explained what our options were on the different models available. She even came in on her day off to complete our sale. She really care about people and wants people to have a great experience.