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Welcome to Horn Rapids RV

Horn Rapids RV Service & Sales, Inc. is a family-owned and operated recreational vehicle dealership in Richland, Washington, established in November 2018, with Sales at 2454 Henderson Loop and Service at 2451 Henderson Loop. Owner Jim Godfrey leads our team; meet our staff to see the people behind our Sales, Service, Parts, and Finance departments. We built our dealership with service intentionally placed before sales and a focus on long-term customer relationships.

Our Brands

Forest River — We represent Forest River, with dealer-confirmed lines including Cherokee, Flagstaff, No Boundaries, Alpha Wolf, Arctic Wolf, Grey Wolf, Wolf Pup, Flagstaff E-Pro, Flagstaff Micro Lite, Flagstaff Super Lite, and related confirmed lines.

Thor Motor Coach — We represent Thor Motor Coach for motorhomes, with dealer-confirmed product lines including Compass, Quantum, and Quantum Sprinter.

ATC / Aluminum Trailer Company — We represent ATC / Aluminum Trailer Company, with dealer-confirmed PLA 350, PLA 450, PLA 550, and PLA 750 models.

Bontrager Outdoors — We represent Bontrager Outdoors, with the Compact line confirmed in our dealer intelligence.

Travel Lite — We represent Travel Lite for truck campers, including the dealer-confirmed Up Country line.

Across our confirmed brand relationships and live inventory, we offer travel trailers, fifth wheels, motorhomes, toy haulers, truck campers, and a broad used-RV selection.

Our Departments

Sales / Showroom — Our live RV Search page is the central showroom for current inventory and supports browsing across new and used RV categories as units change.

Service — Our dealer-confirmed service scope includes RV diagnosis, repairs, maintenance, insurance work, and seasonal winterization from our Service location at 2451 Henderson Loop.

Parts and Accessories — Our Parts department supports parts for most types of RVs, with dealer-confirmed access to a broad network of RV-parts vendors.

Finance — We offer RV financing, and our live Finance page provides buyers with the current financing and pre-approval path available through the dealership.

Current RV Specials — Our live RV Specials page is the current dealer-level destination for specials. Manufacturer incentive categories, financing terms, prices, and offer availability can change and should be confirmed when applicable.

Why Choose Horn Rapids RV

  • Service before the sale. We intentionally place Service before Sales in our business name and identify the Service Department as the backbone of our dealership.
  • Family-owned and relationship-led. Our dealer-confirmed approach emphasizes treating customers like family, maintaining a relaxed no-high-pressure environment, and building long-term relationships rather than focusing on one transaction.
  • Service training depth. Our dealer-confirmed team records include RVTI and RVDA credentials at the technician and service-leadership level; unsupported or in-progress credentials are not presented as completed.
  • After-sale support and communication. Our dealer intelligence confirms use of Covideo repair-issue videos and Kenect texting to support service communication after the sale.
  • Customer satisfaction and reputation are priorities. Our dealer records consistently describe standing behind our products and work while avoiding unsupported warranty promises.

Communities We Serve

Our primary market is the Tri-Cities area of Richland, Pasco, and Kennewick, Washington. Most customers currently come from Washington State, and our dealer records also document long-distance buyers from Western Washington and Oregon, including many sales beyond 100 miles from the dealership. We describe our customer reach as extending across the broader Pacific Northwest without using unverified territory-exclusivity claims.

Awards, Memberships & Community Involvement

Our confirmed trust signals include the exact dealer-documented wording “Tri-Cities Best RV Dealership Silver award 2024 and 2025,” the DealerPRO Customer First Service Performance Award, DealerPRO Training Certified — Customer Excellence in Service and Parts, Recreational Vehicle Dealer Association / National RV Dealers Association membership, Better Business Bureau accreditation, and Tri-Cities Chamber of Commerce membership.

Our community involvement includes Adopt-a-Highway roadway cleanup, a holiday toy drive supporting Toys for Tots, and a holiday food drive supporting the Tri-Cities Food Bank / local food bank.

As of October 5, 2026, our current Google Business Profile shows a 4.7-star rating from 169 Google reviews. Because review metrics change over time, this figure should be checked periodically and updated if it has moved.

Browse Our Inventory

Browse our live RV inventory for the current selection of RVs available for sale. Inventory, pricing, and offers can change rapidly, so the live RV Search page should be used to confirm a specific unit before purchase.

RV Blog & Resources

Use our RV blog and knowledge hub for buying guides, RV comparisons, ownership tips, maintenance information, and travel resources. The blog supports buyers and owners at different stages of the RV journey rather than serving only as promotional content.

Read More

Frequently Asked Questions

Where is Horn Rapids RV located in Richland, Washington?

Direct Answer: Our Sales location is at 2454 Henderson Loop, Richland, WA 99354, our Service location is at 2451 Henderson Loop, Richland, WA 99354, and both departments use (509) 375-7577. Expanded Answer: Sales hours are Monday through Saturday from 8:30 AM to 5:30 PM and Sunday from 11:00 AM to 4:00 PM. Service hours are Monday through Saturday from 8:00 AM to 5:00 PM and Service is closed Sunday. The two Henderson Loop addresses serve different department roles and should not be treated as conflicting NAP values. What This Means to You: You can go directly to the correct location for shopping or service instead of assuming both departments operate from the same address.

What RV brands does Horn Rapids RV carry?

Direct Answer: We have confirmed dealership relationships for Forest River, Thor Motor Coach, ATC / Aluminum Trailer Company, Bontrager Outdoors, and Travel Lite. Expanded Answer: Our confirmed brand mix includes Forest River lines such as Cherokee, Flagstaff, and No Boundaries; Thor Motor Coach motorhomes including Compass and Quantum; ATC PLA models; Bontrager Outdoors Compact; and Travel Lite truck campers including Up Country. Cube Series and Vintage Cruiser / Gulf Stream are not included here because their current franchise status remains unresolved in the controlling dealer intelligence. What This Means to You: You can compare multiple confirmed RV brands through one dealership while keeping unresolved brand relationships out of the decision until they are verified.

What types of RVs can I shop at Horn Rapids RV?

Direct Answer: Our confirmed inventory mix includes travel trailers, fifth wheels, motorhomes, toy haulers, truck campers, and a broad used-RV selection. Expanded Answer: Our live RV Search page is the current source for units available for sale and can be filtered as inventory changes. Because inventory, pricing, and offers are dynamic, the live listing should be used to confirm a specific unit before purchase. What This Means to You: You can start with the RV type that fits your travel plans and then check the live inventory for the units currently available.

What RV service does Horn Rapids RV provide?

Direct Answer: Our dealer-confirmed service scope includes RV diagnosis, repairs, maintenance, insurance work, and seasonal winterization. Expanded Answer: Our Service department operates from 2451 Henderson Loop, Richland, WA 99354 and is positioned by our dealership as the foundation of the business. Our service team includes dealer-confirmed RVTI and RVDA credentials, and our after-sale communication process uses tools such as Covideo repair-issue videos and Kenect texting. What This Means to You: You have a local service department for routine maintenance and repair needs, with a process built around communication after the sale.

Can I finance an RV through Horn Rapids RV?

Direct Answer: Yes. We offer RV financing and provide a live financing page for buyers who want to review financing and pre-approval options. Expanded Answer: Our Finance department supports RV purchases and the live site also provides a pre-approval path. Financing terms, rates, approvals, and promotional offers can change, so current terms should be confirmed before a purchase decision. What This Means to You: You can review financing as part of the same purchase process while confirming the terms that actually apply to your application.

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